Privacy Policy

Effective Date: January 1, 2026
At Elements Mountain Compost, we respect your privacy and are committed to protecting your personal information.

Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name

- Email address
- Phone number
- Service address
- Billing information
- Other information you provide when signing up for services, contacting us, or subscribing to our communications
We may also collect email addresses and contact information at community events, workshops, and outreach activities when individuals choose to sign up for our mailing list.

How We Use Your Information
We use your information to:
- Provide compost collection and related services
- Process payments
- Communicate about your account or services
- Send newsletters, updates, and promotional information
- Improve our programs and customer experience
You may unsubscribe from marketing emails at any time using the link provided in those emails.

Third-Party Service Providers
We use trusted third-party providers to help operate our business:
- StopSuite for customer account management and service subscriptions
- Stripe for secure online payment processing
- MailChimp or EcoSend for email newsletters and communications
These providers may collect, store, and process information on our behalf in accordance with their own privacy policies.

Information Sharing
We do not sell, rent, or trade your personal information.  We may share information with service providers as necessary to operate our business, process payments, or communicate with customers. We may also disclose information if required by law.

Data Security
We take reasonable steps to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices
You may contact us at any time to:
- Request access to your personal information
- Correct inaccurate information
- Request removal from our mailing list

Contact Us
If you have questions about this Privacy Policy, please use thecontact pageto reach us.

We may update this Privacy Policy from time to time. Any updates will be posted on this page.